Ever read about our products and wondered ‘Hey KB, what does that even mean’? Well, We’ve prepared a list of drop-down explanations to give you the lowdown on our commonly used terms, ingredients, and answers to those burning questions of yours.
Sale
Sale items are final sale and can’t be returned or refunded. If you’re unsure about a colour or product, we recommend waiting to purchase outside the sale period, when our 30-day returns policy applies.
Simply visit our website to browse all of our products. No special code is needed—sale prices are already marked, and discounts will be applied automatically when you add items to your bag. Happy shopping!
As our warehouse and shipping carriers handle a high volume of orders, shipping times and tracking updates might be a little slower than usual.
Express Shipping: If you choose express shipping, your order will be dispatched within 1 business day.
Standard Shipping: For standard shipping, we aim to dispatch orders within 2-5 business days.
Once your order is on its way, you’ll get an email with a tracking link. If you’re in Australia, we recommend downloading the AusPost app and signing up for a MyPost account—this lets you track all your deliveries, manage delivery options like Safe Drop, and contact Australia Post directly if needed.
We know waiting can be tough, so we’re doing everything we can to get your order to you as quickly as possible! For any urgent questions, reach out to us at hello@kesterblack.com.
Once your order is on its way, you’ll receive an email with a tracking link. If you’re in Australia, we recommend downloading the AusPost app and creating a MyPost account. This allows you to track all your deliveries from Australia Post in one place, set delivery preferences like Safe Drop or parcel redirection, and contact Australia Post directly if needed.
We know plans can change, but once your payment is finalised, your order moves quickly through our system. This means we’re unable to make any edits or cancellations.
To keep things running smoothly, our fulfilment process kicks off almost immediately. This helps us get your order out the door faster, but it also means we can’t make changes once it’s confirmed.
If you’re unsure about anything before placing your order, feel free to get in touch — we’re always happy to help and will do our best to respond ASAP.
Discount codes can’t be redeemed during sale periods, as sale prices are already discounted.
After the sale, you'll still be able to purchase the following nail products:
- Ultimate Nail Rescue
- Strong Nails Starter Set
- Spore No More Base Coat
- Miracle Treatment Base Coat
- Rest & Repair Mask
- Self Love Oil
If there is any stock remaining, we will also continue to sell the Nail Care Set and Express Mani Essentials.
All nail polish colour is being discontinued and won't be available to purchase after the sale.
20–45% off selected products at kesterblack.com.au (or localised website such as kesterblack.co.nz).
Offer valid from 12:01am AEST Sunday 1 June 2025 to 11:59pm AEST Wednesday 18 June 2025, while stocks last. Kester Black reserves the right to changes this offer and sale duration at any time.
Prices are as marked.
Discount is automatically applied at checkout.
Offer cannot be used with any other promotion or discount code.
All sale items are final and not eligible for return or refund.
If something arrives damaged and can’t be used, send a photo to hello@kesterblack.com and we’ll help you out.
Receive one free Kester Black Vitamin E Serum when you spend $90 AUD/NZD or more (excluding delivery) at kesterblack.com.au.
Offer valid from 12:01am AEST Sunday 1 June 2025, while stocks last.
Gift is automatically applied at checkout.
Not valid with any other offer, discount code or gift card.
One gift per customer.
Gifted item is not refundable or exchangeable.
About us
This wasn’t one of those ‘first-pet’ ‘first street-name’ scenarios. No, no. Our founder Anna, named the business during a trip to her homeland’s pristine south island. Read all about it here.
We do. Kester Black is a privately-owned company. And while the business was formed in Melbourne, Australia in 2009 our founder and creative director Anna Ross is originally from New Zealand.
Right here! This is the best place to get your fill of our feel-good cosmetics.
It means you have impeccable taste and have chosen a much-loved product.
While we endeavour to keep our stock levels updated, there is a chance that the item you’ve ordered may be out of stock in the exact moment you hit ‘Purchase’.
In this unlikely event, we will refund you immediately or do our best to offer you a replacement.
We’re working on more intuitive ways to tackle this inventory issue, so that this becomes a thing of the past - like dial-up modems.
Yes we do! If you can't find it, make sure you aren't using an express checkout option.
Products & Ingredients
No way, José. It’s simple. Kester Black products aren’t for animals, so they have never, and will never be tested on animals.
Yes, indeed. All Kester Black products are 100% vegan.
Take a look at our labels and you’ll find ingredients that would fit right in at brunch: like olive oil, kefir, and organic avocado oil (pass us a side of sprouted sourdough, won’t you?). We use only the highest quality ingredients and organic, where possible.
And because we like to be as transparent as possible, we share a full list of ingredients on every product page.
Our smart, stylish and very clever founder/creative director Anna Ross is the creator of all things product.
Together, the KB team works with the best beauty manufacturers in Europe to help bring her visions to life. What you get is the result of years of research, trial and error, blood, sweat, and tears (literal tears because we’re BIG on crying).
In order to produce the best quality cosmetics, our products are manufactured in Australia, France Italy and New Zealand.
More specifically, our lipsticks are made in Italy, our nail treatments and some of our nail polishes are made in France, while other nail polish colours and removers are made right here in Australia. Our new skincare line is all manufactured in New Zealand.
We have no information to suggest that the ingredients we use, or the formulas we’ve made, pose a threat to pregnant women when used appropriately.
Our legal team even gave us a fancy, formal description about it:
‘We manufacture cosmetics and other products according to the ISO 22716:2007 GMP for Cosmetics standard. The products supplied by us are cosmetics that have been assessed to be safe for use as cosmetics when used according to the recommended methods of use and wear.’
But it’s such a personal decision, and totally up to the mama-to-be. If you’d like some more detailed info about our formulas or specific ingredients, drop us a line, we’d be more than happy to share this info with you.
Heck yes, our products are palm oil free.
Sadly, they are not all palm oil derivative free.
Confusing, right?
Some of our products contain palm-derivative ingredients which cannot be removed and replaced with a suitable and sustainable alternative. Stearalkonium bentonite, found in nail polish, is one of those ingredients.
This is an industry-wide issue and something we are actively working to address. Unfortunately, the alternatives that meet our ultra-high standards aren’t that easy to come by and those that are, have their own environmental challenges (think coconut oil and deforestation, eek).
Despite this, we are continually working on improving our products and minimising their environmental impact; from the ingredients to our packaging and postage.
Stick around, as it won’t be long before we’re forging new territory on this front.
The following palm-oil derivative ingredients are components that can’t be removed from some products, without a suitable and sustainable alternative.
-Stearalkonium Bentonite(found in all nail polishes on the planet)
- Disteardimonium Hectorite(found in our lipsticks)
- Isododecane(found in our lipsticks)Propylene carbonate (found in our lipsticks)
- Isocetyl Stearate(found in our lipsticks)Synthetic beeswax (found in our lipsticks)
- Glyceryl Behenate/Eicosadioate(found in our lipsticks)
Naturally.
We design with the end-life of our products in mind, manufacturing in quantities we know we’ll use, with as much recyclable packaging as possible.
And while our shipping boxes are 100% ‘Grammable, they’re made of 100% uncoated recycled stock and vividly printed with soy inks. Our jiffy bags prove that perhaps rock can beat paper after all; they’re made from recycled limestone (no, really). Of course, it was always going to look good, but we demand it does a world of good, too.
What even IS real life? But before we get existential on you, we can confirm that colours appear differently depending on the monitor or screen you’re using.
From glorious Apple Pro Retina screens to our humble smartphones, colours can display differently due to brightness, blue-light filtering, and power-saving settings.
You may need to recalibrate your screen to ensure all colours appear accurately before purchasing.
Please note that we cannot exchange nail polish or lipstick products for hygiene reasons. Please review our returns policy for clarity.
Lipsticks
Our lipsticks dry one to two shades darker than the colour on the pack.
We developed the range to complement a whole spectrum of complexions. Naturally, colours will appear slightly different depending on your skin tone, but not too differently from the swatches previewed on the site. Pinks will be pink and reds will be raging!
With our Self Love Oil, of course.
This all-over, hydrating body potion softens cuticles, hydrates skin, and gently removes lipstick. Melt away today’s shade and embrace tomorrow with a nourished pout.
Shop Self Love Oil now
Mid 2023. Subscribe to our newsletter and be the first to swatch it all.
While we haven’t set the date, we’re working on a gorgeously glossy formula. Sign-up for glossy exclusives through our newsletter.
Never fear. This lippie won’t budge, bleed, or bang on about those fine lines. It’s going to stay exactly where you put it, from day to night.
Not a problem. Once dry, the only thing sticking to your lips will be that gorgeous shade and the gaze of your admirers.